Last updated: April 2026

Welcome to Balance Your Life Now (“we”, “us”, “our”). Your privacy is important to us, and we are committed to protecting your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains how we collect, use, and protect your information when you use our website: www.balanceyourlifenow.co.uk

1. What Information We Collect

We may collect the following personal data:

Information you provide directly

• Name
• Email address
• Payment details (processed securely via third-party providers)
• Any information you share when contacting us or participating in coaching or membership spaces

Automatically collected data

• IP address
• Browser type and device information
• Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

• Provide our services (memberships, group coaching, classes)
• Communicate with you (emails, updates, support)
• Process payments and manage subscriptions
• Improve our website and user experience
• Send newsletters or marketing emails (only if you opt in)

You can unsubscribe at any time using the link in our emails.

3. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

• Consent – when you sign up to receive emails
• Contract – when you purchase services
• Legitimate interests – to improve our services and communication

4. Email Marketing (MailerLite)

We use MailerLite to send emails and manage our subscriber list.

When you sign up to our emails, your data (such as your name and email address) is stored securely on MailerLite’s servers. MailerLite processes your data on our behalf in line with data protection regulations.

You can unsubscribe from our emails at any time by clicking the unsubscribe link in any email.

5. Payments (PayPal)

We use PayPal to securely process payments.

We do not store your payment details. Any payment information you provide is processed directly by PayPal in accordance with their privacy and security policies.

6. Website Hosting (Hostinger)

Our website is hosted by Hostinger. This means some of your data (such as IP address and website usage data) may be processed and stored on their servers to ensure the website functions properly.

7. How We Store and Protect Your Data

We take appropriate security measures to protect your personal data from loss, misuse, or unauthorised access.

Your data is stored securely using trusted third-party providers for:

• Email communications
• Payment processing
• Website hosting

8. Sharing Your Information

We do not sell your personal data.

We only share your data with trusted third parties (such as MailerLite, PayPal, and Hostinger) where necessary to operate our business. These providers are required to handle your data securely and confidentially.

9. Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.

You can control or disable cookies through your browser settings.

10. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details below.

11. Data Retention

We only retain your personal data for as long as necessary to:

• Provide our services
• Meet legal, tax, and accounting obligations

12. Third-Party Links

Our website or emails may contain links to other websites. We are not responsible for their privacy practices.

13. Contact

If you have any questions about this Privacy Policy or how your data is handled, you can contact:

Balance Your Life Now
22 Chiltern Close
Warmley
Bristol
BS30 8UH
United Kingdom

Email: info@balanceyourlifenow.co.uk

14. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.